Frequently Asked Questions:
For Consumers:
Q: How does Next Yellow work for consumers?
A: Next Yellow is essentially a referral service. Using a simple form, you
describe what you want. Next Yellow matches your requests to businesses
that can help you. Then businesses that actually want your business
contact you. No more flipping through phone books wondering who can
provide what you need. The business does the walking (and so do we).
Q: Does it cost anything?
A: No. Next Yellow is a free service for consumers. (We make our money by
charging businesses for their listings.)
Q: How do businesses contact me?
A. That's up to you. You can specify e-mail and/or phone.
Q: Do I need to set up an account with Next Yellow?
A: Yes, but it will take less than a minute to set up an account. All we
need is your name, e-mail address and a password of your choosing. Then
businesses that match your request will know how to reach you, and you can
log in to check on the status of your requests.
Q: What if I need something very unusual?
A: We can't promise that we'll find a local business to sell you pickled
dandelion leaves, but we'll try on your behalf. Meanwhile, you can go
relax by the pool.
Q: If I ask for a real estate agent, am I going to get spammed and called
by all sorts of real estate agents?
A: Absolutely not. You have our privacy guarantee. Your contact info
will go only to the businesses that match your request, and you can
specify how many matches you want.
For Businesses
Q: How does Next Yellow work for businesses?
A: Next Yellow will send you qualified leads. Based on information
provided by the potential customer, you can decide whether or not to
pursue the lead. We give you online tools to let you track your leads.
What's more, you'll know exactly where the lead came from, so it's easy to
figure out the return on your listing.
Q: What does it cost?
A: Our introductory pricing is a flat $2 per category per ZIP code per
month. It doesn't depend on how many leads we send you, and the categories
are fairly broad. You can list in one ZIP code or nationwide. Contact us
about discounts for wide coverage.
Q: How do I pay?
A: By automatic charge to your credit card each month.
Q: How do I get leads?
A: When Next Yellow matches a consumer request to your business, we send
you an e-mail message describing what the consumer wants and providing the
consumer's contact information.
Q: Is it easy to cancel if it doesn't work out for me?
A. Yes. You can delete your listings online, though to completely close
your account, you must call us. Also, because of the number of listings we
keep, we regret that we cannot refund partial months, so your listings
have to ride out the billing cycle. Of course, you still can get leads in
that time.